Walchem’s online support is here to assist you with installation, troubleshooting tips, and training materials.

If you need additional support, please click here to locate your local master distributor. Walchem’s master distributors maintain a local inventory of pumps, controllers and spare parts, are fully trained to provide technical support and understand the needs of customers in their territories.

Here’s where you find quick programming guides for your W600 controller.
Print out or save to your phone for easy access!
W600 Menu Map
Quick Programming Guide: Cooling Tower
Quick Programming: Boiler
Quick Programming: Biocide Timer
Virtual Sensor Input
Wiring for Typical Cooling Tower Installation


Visit Walchem’s YouTube channel
for more technical support videos!

Programming the W600 Cooling Tower Controller
Installing a new sensor input card
Wiring a solenoid valve
Walchem YouTube Channel

Programming the W600 CT Controller

Installing a New Sensor Input Card

Wiring a Solenoid Valve