Please read the following instructions carefully before downloading your software.

To make sure that the Intuition-9™ upgrade is appropriate, go to the Configuration Settings menu, scroll to Controller Details, enter, look at the Product Name and only use an upgrade file that matches the Product Name. To determine the software revision on your controller, go to the Configuration Settings menu, scroll to Controller Details, enter, and look at the Control Board Software version.

If it is lower than the current version (v4.23) then go to Step 2 to Learn More about the upgrades that have happened since your software version was released.

Upgrading the software on your Intuition-9™ controller is easy! All you need is a 32MB or larger USB flash drive. (Please note: 16GB is the maximum supported size)

New Features from the Latest Upgrade

  • Improved the ability to read BACnet packets when they are sent at high rates
  • Added an error message when calibration inputs are outside the valid range for that sensor
  • Fixed an issue with the Default SSL certificate generation

Always upgrade to the latest version for the greatest reliability! We are continuously improving the Intuition-9™! Here are the features we have included lately. Please note that if you have an early revision of the software, you may only update to the latest revision, not to any intermediate revision.

Version 4.23

  • Improved the ability to read BACnet packets when they are sent at high rates
  • Added an error message when calibration inputs are outside the valid range for that sensor
  • Fixed an issue with the Default SSL certificate generation

Version 4.21

  • Added protection against brute force password login attacks, locking out login after five failed attempts
  • Decreased the maximum allowable network timeout to 240 minutes. Controller data will continue to update in view-only mode as long as a webpage remains open
  • Require a strong password for all network users
  • Improved the encryption of passwords in the browser
  • Fixed an issue where process calibrations via the local touchscreen are possible with security enabled and the user logged out
  • Fixed an issue where data logs download links did not expire
  • Several other security improvements

Version 4.17

  • Option to encrypt LiveConnect
  • Encrypt Fluent data packets
  • Improve how many decimal places are shown based on conductivity cell constant and units
  • Increased number of decimal places for Fluorometer analog input types
  • Fix reboot when exiting Interlock or Activate With
  • Fix issue where Interlock or Activate With settings fail if made right after entering access code
  • Fix I-6 issue where AO is at 20 mA for a few seconds at power-up
  • Fix corruption of local password (Invalid Access Code message)
  • Fix Live Connect login failure using iPhone
  • Fix networklog download failures when using certain browsers

Version 4.15

  • Improved security
  • Increased electrodeless conductivity cell constant setting limit to 100
  • Added a backup Walchem Fluent email server
  • Improved touchscreen speed
  • Improved reliability of future remote software upgrades
  • Fixed an issue with BACnet using the wrong netmask for DHCP

Version 4.13

  • Improves the reliability of WiFi board detection at power-up

Version 4.11

  • Encrypted webpages
  • Filtering of input and output menu lists
  • Added analog outputs and virtual outputs to HOA menu
  • Enhanced reliability of USB port
  • Fixed an issue with setting the flow meter total via local display
  • Fixed an issue with AI Monitor calibration
  • Fixed an issue with the one-day password
  • Improved recovery if the WiFi connection is lost
  • Fixed an issue with Biocide Feed if a pre-bleed time is set

Version 4.03

  • Improved manufacturability
  • Added OEM models

Version 4.01

  • First released software version

Upgrading the software on your Intuition-9™ controller is easy! All you need is a 32MB or larger USB flash drive. (Please note: 16GB is the maximum supported size)

  1. A dialog box will open, asking if you want to save or open the file. Choose “Save As”. In XP and Vista, save it to your desktop (this makes it easy to find). In Windows 7, 8, 10 or 11 the file is saved in your “Downloads” folder.
  2. In XP and Vista, double click the file on your desktop to unzip the file. In Windows 7, 8, 10 or 11 go to your Downloads folder and extract the file (you will normally have to right click on the file and select “Extract All ”). Drag the extracted upgrade file to your desktop.
  3. Plug in your USB flash drive. The drive window should open. If not, go to “My Computer”, and open it (should be “Removable Media” drive).
  4. Drag the file named Intuition-9_**-v-.bag to the USB drive. Make sure that the Upgrade file is the only file on the drive. The ** will be the Product Name of the file you selected and v— will be the version number of the upgrade.
  5. Unplug the USB flash drive from the computer. Now you can upload it to your controller.

Note: If you have issues with the Ethernet network circuit, you may need to run an upgrade to get the card back in sync with the controller. 

Download

Note: If you added an older Sensor, Analog Input or Analog Output card to a controller with newer software, you may need to upgrade the I/O card software. (Latest I/O software version is v4.23 for boards with single and dual sensor inputs, v4.03 for all boards with analog inputs or outputs and v4.01 for all other I/O boards)

Download

Upload the file to your Intuition-9™ Controller:

  1. Plug the memory stick into the USB Host connection outside the controller’s front panel, located under the waterproof cap on the lower right-hand corner.
  2. Go to the Config Menu
  3. Touch File Utilities then scroll to the last page
  4. Touch Software Upgrade.
  5. Touch Confirm to begin the upgrade.
  6. The controller will display the progress of the file import process. Leave the memory stick in place.If successful, the controller will automatically reboot and then the stick may be removed.