Intuition-9 Upgrades

Always upgrade to the latest version for the greatest reliability! We are continuously improving the Intuition-9! Here are the features we have included lately. Please note that if you have an early revision of the software, you may only update to the latest revision, not to any intermediate revision.

Version 4.27a

• Added support for new INT-9 Auxiliary DC Power Board

Version 4.27

• Optimized file storage and enhanced handling of network traffic.
• Many of the common Engineering Units used in the controllers are now part of the standard BACnet protocol.
• Improved compatibility with new IOS/Iphone upgrades and some work was done to help avoid future downtime with IOS/Iphone upgrades.
• Expanded self-diagnostic alarms in the CU/NI controllers to test for disconnections in sensor wires.
• General bug fixes found since last upgrade, most notably in some foreign language screens.
• Admin and Tech level administrators now able to set and change their own passwords.

Version 4.25

• Optimized network communications improving reliability, faster transfer and less data loss.
• Added four levels of security for remote connections as well as at the local user interface (touchscreen).
• Added email field for user-requested “forgot password” requests.
• Changed sign in attempt lock-out to ten times with 30-minute lockout.
• Compliance with GSA requirements for security with all important information encrypted at rest.
• Added Autocomplete setting to enable or restrict browser from using its auto-fill feature of username/password (GSA security requirement).
• Expanded Fluorometer calibration settings enabling calibration either in the controller (current) or at the sensor.
• Expanded Lead/Lag flexibility so each Lag can now be independently interlocked.
• Added a network log download button for easier access and troubleshooting
• Added the Graph File Format type to allow .ZIP files in email reports.
• Log In Timeout setting moved to Ethernet Settings.
• Added LiveConnect Timeout setting to help compensate for modem communication issues
• Expanded the allowable calibration range for disinfection sensors to -300 to 40.

Version 4.23

• Improved the ability to read BACnet packets when they are sent at high rates
• Added an error message when calibration inputs are outside the valid range for that sensor
• Fixed an issue with the Default SSL certificate generation

Version 4.21

• Added protection against brute force password login attacks, locking out login after five failed attempts
• Decreased the maximum allowable network timeout to 240 minutes. Controller data will continue to update in view-only mode as long as a webpage remains open
• Require a strong password for all network users
• Improved the encryption of passwords in the browser
• Fixed an issue where process calibrations via the local touchscreen are possible with security enabled and the user logged out
• Fixed an issue where data logs download links did not expire
• Several other security improvements

Version 4.17

• Option to encrypt LiveConnect
• Encrypt Fluent data packets
• Improve how many decimal places are shown based on conductivity cell constant and units
• Increased number of decimal places for Fluorometer analog input types
• Fix reboot when exiting Interlock or Activate With
• Fix issue where Interlock or Activate With settings fail if made right after entering access code
• Fix I-6 issue where AO is at 20 mA for a few seconds at power-up
• Fix corruption of local password (Invalid Access Code message)
• Fix Live Connect login failure using iPhone
• Fix networklog download failures when using certain browsers

Version 4.15

• Improved security
• Increased electrodeless conductivity cell constant setting limit to 100
• Added a backup Walchem Fluent email server
• Improved touchscreen speed
• Improved reliability of future remote software upgrades
• Fixed an issue with BACnet using the wrong netmask for DHCP

Version 4.13

• Improves the reliability of WiFi board detection at power-up

Version 4.11

• Encrypted webpages
• Filtering of input and output menu lists
• Added analog outputs and virtual outputs to HOA menu
• Enhanced reliability of USB port
• Fixed an issue with setting the flow meter total via local display
• Fixed an issue with AI Monitor calibration
• Fixed an issue with the one-day password
• Improved recovery if the WiFi connection is lost
• Fixed an issue with Biocide Feed if a pre-bleed time is set

Version 4.03

• Improved manufacturability
• Added OEM models

Version 4.01

• First released software version

Upgrading the software on your Intuition-9 controller is easy! All you need is a 32MB or larger USB flash drive. (Please note: 16GB is the maximum supported size)

• WCT INT-9 Software Upgrade 4.27a
• WBL INT-9 Software Upgrade 4.27a
• WIN INT-9 Software Upgrade 4.27a
• INT-9 Software Patch 4.27a

A dialog box will open, asking if you want to save or open the file. Choose “Save As”. In XP and Vista, save it to your desktop (this makes it easy to find). In Windows 7, 8, 10 or 11 the file is saved in your “Downloads” folder.

1. In XP and Vista, double click the file on your desktop to unzip the file. In Windows 7, 8, 10 or 11 go to your Downloads folder and extract the file (you will normally have to right click on the file and select “Extract All ”). Drag the extracted upgrade file to your desktop.
2. Plug in your USB flash drive. The drive window should open. If not, go to “My Computer”, and open it (should be “Removable Media” drive).
3. Drag the file named Intuition-9_**-vX_XX-.bag to the USB drive. Make sure that the Upgrade file is the only file on the drive. The ** will be the Product Name of the file you selected and vX_XX will be the version number of the upgrade.
4. Unplug the USB flash drive from the computer. Now you can upload it to your controller.

Note: If you have issues with the Ethernet network circuit, you may need to run an upgrade to get the card back in sync with the controller. 

Note: Latest I/O software version is v4.23 for single and dual sensor input boards, v4.03 for boards with analog inputs or analog outputs, and v4.27 for all other I/O boards (Corrosion)

Upload the file to your Intuition-9™ Controller:

1. Plug the memory stick into the USB Host connection outside the controller’s front panel, located under the waterproof cap on the lower right-hand corner.
2. Go to the Config Menu
3. Touch File Utilities then scroll to the last page
4. Touch Software Upgrade.
5. Touch Confirm to begin the upgrade.
6. The controller will display the progress of the file import process. Leave the memory stick in place.If successful, the controller will automatically reboot and then the stick may be removed.